Last updated: October 2026
About these terms
These terms apply to all travel arranged by Horizons Africa Ltd, based in Freetown, Sierra Leone. Your personal proposal and booking confirmation form part of your agreement with us, and if anything in them differs from these terms, your proposal and confirmation apply.
Prices
Prices on our website are "from" prices, per person sharing, and are a guide only. Your exact price depends on your dates, room types, flight class and availability, and is confirmed in your proposal. Prices may change until your booking is confirmed.
Booking and payment
Your booking is confirmed once we receive your deposit and send you a written confirmation. The deposit amount and the date your balance is due are set out in your proposal. If the balance is not paid on time, we may have to cancel your booking.
Changes and cancellations
If you need to change or cancel your trip, please tell us in writing as soon as possible. Airlines, hotels and other providers often charge for changes and cancellations, and these charges, along with any of our own, are set out in your proposal before you book. We strongly recommend travel insurance that covers cancellation.
Occasionally a provider may change part of your trip. If this happens, we will tell you as soon as possible and offer a suitable alternative.
Passports, visas and health
You are responsible for holding a valid passport (usually with at least six months' validity), and for meeting visa and health requirements such as yellow fever vaccination. We give guidance and help with applications, but entry decisions are made by the authorities of each country.
Travel insurance
Comprehensive travel insurance is required for all bookings, and must cover medical expenses and emergency repatriation. Some destinations, such as Zanzibar, also require their own government entry insurance.
Our responsibility
We take great care in choosing the providers who deliver your trip. We are not responsible for events beyond our reasonable control, such as severe weather, natural disasters, strikes, political unrest or airline schedule changes.
Questions
If you have any questions about these terms, email info@horizonafr.com before you book.